Senior Support Worker

This vacancy is now closed

Ref
62724
Role type
Residential Senior Support Worker
Location
Highdowns - Camborne - Cornwall
Closing date
23/07/2019
Service details
Click here to view details about this service
Description

Position: Senior Support Workers 

Location: Camborne, Cornwall

Salary: £9.20 rising to £9.63

Hours: 37.5

Benefits: DBS and training paid for, flexible working hours, Wider Wallet (Highstreet shopping online) discount scheme, Employee Assistance Programme (Counselling) comprehensive induction and training, realistic progression (we are an award-winning organisation who are committed to developing people from within)

About us

Highdowns service is set within a beautiful backdrop which holds panoramic views over St. Ives bay in Cornwall. It is approximately 2 miles from Camborne town centre and transport is available for people to access the local community. All the buildings are situated in beautiful grounds that are linked together so that individuals can access all areas and benefit from the gardens, open fields and a further barn which provides communal recreation opportunities for people who live in all the properties on site. The service provides opportunities for individuals to equip themselves with the skills they need to live the life they choose including moving on to supported living when they are ready. The service encourages and promotes people to gain confidence in their lives, and promotes decision making and choice through a person-centred approach, which is individualised and dependent on the specific needs and communication requirements of each person.

Responsibilities:

  • Deputises in support of the Service Manager, managing and monitoring performance in areas delegated e.g. team management, operational targets, quality standards and sector regulatory requirements. Reporting back to the manager.
  • Acts as the Designated Responsible Person on shift as required.
  • Manages the team and the staff rota as delegated by the Service Manager.
  • Manages team workload, as authorised by the Service Manager, by delegating appropriate tasks to staff, directing and supporting them to organise and co-ordinate their specific tasks deadlines and quality standards.  Contributes to recruitment, induction, support and training of staff as required.
  • Completes and submits work and updates accurately and to deadlines, using Regard’s reporting systems as delegated by the Service Manager.
  • Ensures the people we support are safeguarded by working within internal policies, medication management systems, staff handbook, all relevant external regulatory requirements (CQC, CSSIW, OFSTED etc.)
  • Compiles Care Plans and risk assessments using relevant information and Regard templates to provide staff with information/guidance to support individual, personalised care in line with individuals needs and goals. Updates information to ensure changing needs are recognised and met.
  • Promotes goal-oriented activities and care, actively working with the staff team to support achievement of the people we supports aspirations and deliver meaningful outcomes.  
  • Responsible for the capture, monitoring and collation of outcome information and data, using Regard documentation and processes e.g. activity planners, daily records, key worker review/month review templates, to support the key worker/monthly review process, discussions with commissioners and with families/carers.
  • Offers and presents options to support and empower  choice reflecting the importance of appropriate positive risk taking in line with their Care Plan and goals.
  • Works in partnership with colleagues, appropriate family, friends, others significant to the individual and care professionals to support each person we support
  • Deals with issues, comments and complaints in line with policy and process.
  • Contributes to the Service Development Plan, including estimated needs and resource to deliver growth standards of service provided, staff levels and Service facility.
  • Demonstrates confidentiality and discretion at all times.  Responsible for health and safety (H&S) of site users at all times and for the requirements relating to the site as delegated by the Service Manager.

Regard values - Compassionate care, Excellence and Hard work

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