Senior Support Worker

This vacancy is now closed

Role type
Supported Living Senior Support Worker
Bosley House - Congleton - Cheshire
Closing date
Service details
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Position: Senior Support Worker (supported living)

Location: Bosley House - Congleton 

Company: Regard Group

Salary: £9.00 + benefits

Closing Date: 30/10/2018

We are recruiting a senior support worker for a 5-bedroom supported living service in Congleton. We provide comprehensive induction as well as full training in order to effectively support the clients in their services. We are also committed to developing our staff in order to help them achieve their long-term employment goals and to this end work with local training providers to offer QCFs in Health and Social Care Levels 2, 3 and 5.


About Us

Regard is a National provider of flexible, personalised support for people with Learning Disabilities, Mental Health Needs, or Acquired Brain Injury through more than 125 supported living services and residential care homes across England and Wales. Our services in England and Wales support individuals with a wide range of complex needs and include outreach services, such as domiciliary care and specialist care and support for adults with Learning Disabilities and Mental Health Needs, and associated challenging behaviour.


  • Deputises in support of the Service Manager, managing and monitoring performance in areas delegated e.g. team management, operational targets, quality standards and sector regulatory requirements. Reporting back to the manager.
  • Acts as the Designated Responsible Person on shift as required.
  • Manages the team and the staff rota as delegated by the Service Manager.
  • Manages team workload, as authorised by the Service Manager, by delegating appropriate tasks to staff, directing and supporting them to organise and co-ordinate their specific tasks deadlines and quality standards.  Contributes to recruitment, induction, support and training of staff as required.
  • Completes and submits work and updates accurately and to deadlines, using Regard’s reporting systems as delegated by the Service Manager.
  • Ensures the people we support are safeguarded by working within internal policies, medication management systems, staff handbook, all relevant external regulatory requirements (CQC, CSSIW, OFSTED etc.)
  • Compiles Care Plans and risk assessments using relevant information and Regard templates to provide staff with information/guidance to support individual, personalised care in line with individuals needs and goals. Updates information to ensure changing needs are recognised and met.
  • Promotes goal-oriented activities and care, actively working with the staff team to support achievement of the people we supports aspirations and deliver meaningful outcomes.  
  • Responsible for the capture, monitoring and collation of outcome information and data, using Regard documentation and processes e.g. activity planners, daily records, key worker review/month review templates, to support the key worker/monthly review process, discussions with commissioners and with families/carers.
  • Offers and presents options to support and empower  choice reflecting the importance of appropriate positive risk taking in line with their Care Plan and goals.
  • Works in partnership with colleagues, appropriate family, friends, others significant to the individual and care professionals to support each person we support
  • Deals with issues, comments and complaints in line with policy and process.
  • Contributes to the Service Development Plan, including estimated needs and resource to deliver growth standards of service provided, staff levels and Service facility.
  • Demonstrates confidentiality and discretion at all times.  Responsible for health and safety (H&S) of site users at all times and for the requirements relating to the site as delegated by the Service Manager.

Regard values - Compassionate care, Excellence and Hard work

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