Deputy Manager

This vacancy is now closed

Role type
Residential Management
Winchester House - Sheerness - Kent
Closing date
Service details
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Position: Deputy Service Manager

Sector: Health & Social Care (Residential Service for Adults with Learning disabilities, challenging behaviour and Autism)

Location: Minster, Isle of Sheppey

Salary: £10.59 per hour + overtime 

Benefits: Full time, permanent contract, DBS paid for, training provided, personal development plan for career progression 

Apply Method: You will be required to complete a short registration process and upload a CV. Your Cv will then be sent directly to the recruitment team for review. 

Scope of the Job:

Responsible for the day to day management of the Service in the absence of the Service Manager, monitoring activities and ensuring the quality of support and care is in line with Regard policy and sector regulatory standards. To create a culture of team development and team working that aspires to delivering best practice for individuals using our services. Demonstrates effective communication and promotes a culture of transparency and equity. Demonstrates the ability to represent the organisation in an appropriate and professional manner in all internal and external contact and relationships.

Principle Tasks:

  • To monitor Service performance against Regard operational targets and timescales, quality standards and sector regulatory requirements by ensuring these are met and maintained consistently.
  • Ensures people using our services are safeguarded by consistent compliance with internal policies, medication management systems, staff handbook, all relevant external regulatory requirements
  • Formulates & implements a Service Development Plan which includes the estimated needs and resources to deliver growth.
  • Manages the Service and workload by delegating appropriate tasks to staff, helping them to organise and co-ordinate their work to deadlines, quality standards and budget.
  • Develop/utilise professional relationships to gain referrals and admissions and contribute towards required occupancy in line with fee / budget requirements.
  • Completes and submits work and updates accurately and to deadlines e.g. Q&A/H&S audit actions, Time at Work, petty cash, operational reports, Incident and Accident reporting, Service Development Plans etc.
  • Ensures the positive well-being of the individuals we support while actively working with the staff team to support achievement of their aspirations and delivering meaningful outcomes.
  • Dealing with issues, comments and complaints about service delivery in line with policy and process.
  • Ensure the people in our care have appropriate support plans and risk assessments, working with staff to enable each individual to make informed decisions & choices and participate in regular support plan reviews.


Regard values - Compassionate care, Excellence and Hard work

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