Senior Support Worker

Ref
58834
Role type
Residential Senior Support Worker
Location
Tolworth Park Road - Surbiton - Surrey
Closing date
31/07/2018
Service details
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Description

Residential service based in Surbiton with the capacity to support six adults with learning disabilities, mental health, autism and complex needs.  Age range 40+.  Currently an all female service.

 

  • Acts as the Designated Responsible Person on shift as required.
  • Manages the team and the staff rota as delegated by the Service Manager.
  • Manages team workload, as authorised by the Service Manager, by delegating appropriate tasks to staff, directing and supporting them to organise and co-ordinate their specific tasks deadlines and quality standards.  Contributes to recruitment, induction, support and training of staff as required.
  • Completes and submits work and updates accurately and to deadlines, using Regard’s reporting systems as delegated by the Service Manager.
  • Ensures Service Users are safeguarded by working within internal policies, medication management systems, staff handbook, all relevant external regulatory requirements CQC.
  • Compiles Care Plans and risk assessments using relevant information and Regard templates to provide staff with information/guidance to support individual, personalised care in line with Service User needs and goals. Updates information to ensure changing needs are recognised and met.
  • Promotes goal-oriented activities and care, actively working with the staff team to support achievement of Service User aspirations and deliver meaningful outcomes.  
  • Responsible for the capture, monitoring and collation of outcome information and data, using Regard documentation and processes e.g. activity planners, daily records, key worker review/month review templates, to support the key worker/monthly review process, discussions with commissioners and with families/carers.
  • Offers and presents options to support and empower Service User choice reflecting the importance of appropriate positive risk taking in line with their Care Plan and goals.
  • Works in partnership with colleagues, appropriate family, friends, others significant to the individual and care professionals to support each individual Service User.
  • Deals with issues, comments and complaints in line with policy and process.
  • Contributes to the Service Development Plan, including estimated needs and resource to deliver growth standards of service provided, staff levels and Service facility.
  • Demonstrates confidentiality and discretion at all times.  Responsible for health and safety (H&S) of site users at all times and for the requirements relating to the site as delegated by the Service Manager.

Regard values - Compassionate care, Excellence and Hard work

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