Data Analytics Apprentice

This vacancy is now closed


Employer description:

Hays Travel Limited is an independent travel agent chain headquartered in Sunderland, England. It is the largest independent travel agent in the United Kingdom. As an independent agent, Hays Travel uses other tour operators in the United Kingdom to provide package holidays to customers.


The Analytics Apprentice is a junior technical role, the primary purpose of which is to produce reports according to the needs of the business, and to maintain and improve reporting capabilities. 

It requires someone who has appropriate technical ability but can also communicate about reporting to non-technical users. 

Understanding the underlying data and the business processes that drive them are essential.

Key Responsibilities:

  • Produce reports from the Data Warehouse and other systems according to business needs
  • Assist in maintaining the Data Warehouse and integrating new information as required
  • Assist in maintaining OLAP cubes and integrating new information as required
  • Work with staff across the business to understand and deliver on individual reporting needs
  • Identify and suggest opportunities to improve reporting
  • Develop and maintain existing reports and dashboards in the analytics platform
  • Other duties as required

Also, please be aware of the following:

  • To undertake any other duties that may fall into the job criteria
  • To conform with all Company policies and procedures including Health and Safety
  • To treat all employees, customer and suppliers with dignity and respect
  • This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Competencies required:

  • Strong communication skills, with the ability to explain technical concepts in non-technical terms
  • Attention to detail & accuracy
  • Good problem-solving skills
  • Effective time management and prioritisation (conscientiousness)

Experience required:

  • Knowledge of database principles
  • Knowledge of SQL an advantage

Entry requirements:

  • GCSE English and Maths at grade C or above and
  • 2x A Levels (1 including Maths, Economics or ICT), or
  • An International Baccalaureate at Level 3 in ICT, or
  • A Level 3 apprenticeship in a similar subject, or
  • A BTEC Extended Diploma in IT (180 credits, or
  • A minimum of 15 months of experience within the last 24 months or 18 months in the last 36 months in an IT role. Specific roles that are acceptable are:
  1. Data Administrator
  2. Business Analyst

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.