Network Cabling Apprentice

This vacancy is now closed


Employer description:

We work towards helping thousands of people every day, at more than 140 sites across the UK. Our outstanding quality of care starts with our commitment to our people. We love empowering, supporting and nurturing our colleagues just as much as we love caring for our patients. 

Job purpose / Overview: 

The Purpose of this role is to train and teach the individual how to install and maintain cabling systems across Cygnet Health Care. In this role you will be required to assess the needs of Cygnet, lay the required cables and assist with the installation of cabled equipment. 

The candidate will also be required to troubleshoot networking or equipment issues and to liaise with multiple departments within our Digital Services Team. Part of this role will be to provide high quality customer service and technical support via number of avenues such as telephone, email and site visits. 

The role will include assisting with planning and preparation of cable installation, problem diagnosis, work allocation and resolution while working to Service Level Agreements. 

The role would look to develop an excellent understanding of, and commitment to good customer service, along with a solid understanding of Structured Cabling. 

The role will be primarily based at Cygnet Brenton Digital Services Office (Bury) but will require travel to other sites as dictated by service and team requirements.


Through our selected Apprenticeship training provider QA, you'll receive the very best training available anywhere in the UK, with structured training and mentoring both from the training provider and through our own team.

The successful candidate will enrol onto QA's ICT Level 3 Cloud Network Specialist Apprenticeship standard, a 15-month qualification which incorporates both on the job & classroom learning.

Team Responsibilities:

  • Undertake any reasonable request within own competencies and understanding.
  • Ensure the security of data and adhere to Cygnet IG policies & procedures at all times.
  • Provide any additional support to any team member as required.
  • Uphold procedures and guidelines set out by the Digital Services department or the Cygnet Group.
  • Follow Cygnet Health Care Policy and Procedures and maintain level of service, which meets the standard for the Cygnet Health Care Group.

Main Duties and Responsibilities:

  • Visit Cygnet facilities to discuss their cabling needs.
  • Map out the area and assessing equipment requirements.
  • Install Cat5e & Cat6 cables as per required.
  • Identify and remove old or redundant cables.
  • Troubleshoot cable and network issues.
  • Troubleshoot cable and equipment malfunctions.
  • Conduct site surveys and job reports
  • Maintain stock levels at the office and in the vehicle.

Desired skills and qualities:

  • We can of course help you to develop your skills, but you'll need to bring enthusiasm and character to the table.
  • You’ll need to have the desire to learn new skills and develop your current skills.
  • A can-do attitude.
  • You'll need to be open to learn.
  • Driving Licence [beneficial as travelling is required, but not essential] 

Cable Installer Requirements 

  • Good interpersonal skills. 
  • Ability to work Independently. 
  • Ability to travel. 
  • Ability to work in confined spaces. 

Entry requirements: 

You need to have 5 GCSE’s: 

  • Maths and English (or equivalents) at grades D or above 
  • 3x GCSE’s grade A-C in any other subject 

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.